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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

FAQ'S

1. What makes your candles eco-friendly?
Our candles are made with natural coconut or soy wax, free from paraffin, phthalates, and toxic dyes. We use cotton or wood wicks and eco-conscious packaging to reduce environmental impact.

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2. Are your candles safe for pets and children?
Yes! Our candles are non-toxic and free from harmful chemicals, making them safer for use around pets and kids. However, always burn candles with supervision and keep out of reach.

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3. How long do your candles burn?
Burn time varies by size, but our candles typically last 30–50 hours. Because we use quality wax and wicks, they burn cleanly and evenly when properly cared for.

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4. Why choose coconut or soy wax over paraffin?
Coconut and soy wax are natural, renewable, and burn cleaner with less soot than paraffin. They also hold fragrance well and have a longer burn time.

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5. Do your candles contain synthetic fragrances?
We use high-quality, phthalate-free fragrance oils and essential oils. Our scents are crafted to be gentle, clean, and non-irritating.

Get in Touch

123 Main Street South West

Calgary, Alberta T2T 2T2

437-566-5020

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